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Returns & Exchanges

Returns

All items are made to order. Unfortunately we can’t offer you a refund. To be eligible for a exchange, your item must be unused and in the same condition that you received it. 

 

Sale items

Only regular priced items may be exchanged, unfortunately flash sale items cannot be exchanged.

 

Exchanges

We only replace items if they are defective or damaged.  If you need to exchange it for the same item, send us an email at info@uma-k.com and send your item to:

3822 Mound View Ave
Studio City, CA. US 91604

 

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you., or you can specify what it is that you want to exchange for. 

 

Shipping

To return your product, you should mail your product to:

3822 Mound View Ave
Studio City, CA.
 US 91604

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

 

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

 

 

 

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